The Development of a tool to measure the job satisfaction of nurses providing hospice care
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Date
1987
Department
Nursing
Program
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Abstract
The purpose of the study was the development and testing
of a survey tool to measure the job satisfaction of nurses
providing hospice care. The tool was developed after an extensive
review of the literature on job satisfaction, hospice
and the relationship of job satisfaction and hospice
nurses. The survey tool developed was based on the work of
Maslow and Herzberg. The following categories of job satisfaction
were reflected: pay, autonomy, task requirements,
organizational requirements, interaction and job status.
Basic demographic data was also collected.
The research was descriptive in nature as there has been
minimal research regarding the job satisfaction of hospice
nurses. All nurses providing hospice care who were employed
by a hospice that was a member of the Hospice Network of
Maryland were asked to participate in the survey. Data was
collected by a mailed questionnaire. Sixty-eight percent of
the questionnaires were completed and returned.
The data was analyzed via the use of the SPSSX Computer
Program. Frequency distributions were done for each item.
The basic demographic data was examined to identify the demographic
characteristics of nurses working in hospice care in
Maryland. The highest percent of hospice nurses were married.
The basic nursing education of the largest percent of
hospice nurses was a bachelor's degree. Non-profit agencies
represented the largest employer of the sample.
The survey tool was reviewed for content validity and presumed valid to measure job satisfaction of hospice nurses.
The Cronbach's Alpha reliability coefficient for the survey
tool for the sample surveyed was .92.
Correlation coefficients were calculated for the six components
of job satisfaction studied and they were found to
be well correlated. Correlation coefficients were also calculated
for the two categories of Herzberg's Theory. Many
of the factors did correlate, thus supporting Herzberg's
Theory.A total score was also calculated for the tool and cross
tabulations were done by the six components of job satisfaction
studied with basic nursing education, type of agency
employed by, type of unit worked in and salary.
Organizational requirements were consistently cited by
the hospice nurses as a factor of major importance to them.
Hospice nurses also stated the fact that they chose hospice
was because of the work itself.
The tool developed offers valuable information for the
population surveyed and may serve as a stimulus for further
research, as the study implies hospice nurses may differ from
other nurses.