Museums lean heavily on recent developments in communication technologies to create an authentic experience for online visitors of its galleries. This study examines whether three specific affordances of communication ...

Individuals are more likely to obtain information and support from online health communities than offer help to other users (Fox & Jones, 2009; Preece, Nonnecke, & Andrews, 2004). The current study attempts to resolve this ...

A critical determinant of message interactivity is the presence of contingency, that is, the messages we receive are contingent upon the messages we send, leading to a threaded loop of interdependent messages. While this ...

In an effort to encourage users to participate rather than lurk, online health forums provide authority badges (e.g., guru) to frequent contributors and popularity indicators (e.g., number of views) to their postings. ...

A paradigmatic quality of interactive interfaces is that they allow users to express themselves, thereby converting message receivers into communication sources. We define this quality as Source Interactivity [26, 29], and ...

Online health message boards have become popular, as users not only gain information from other users but also share their own experiences. However, as with most venues of user-generated content, there is need to constantly ...