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    Theoretical Importance of Contingency in Human-Computer Interaction: Effects of Message Interactivity on User Engagement 

    Sundar, S. Shyam; Bellur, Saraswathi; Oh, Jeeyun; Jia, Haiyan; Kim, Hyang-Sook (Sage Publications, 2014-05-22)
    A critical determinant of message interactivity is the presence of contingency, that is, the messages we receive are contingent upon the messages we send, leading to a threaded loop of interdependent messages. While this ...


    Towson University
    8000 York Road
    Towson, Maryland 21252

    Website:
    www.towson.edu

    Contact Info:
    azukowski@towson.edu
    410-704-5318
    http://libraries.towson.edu/md-soar


    If you wish to submit a copyright complaint or withdrawal request, please email mdsoar-help@umd.edu.

     

     

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    AuthorBellur, Saraswathi (1)Jia, Haiyan (1)Kim, Hyang-Sook (1)
    Oh, Jeeyun (1)
    Sundar, S. Shyam (1)
    SubjectChatbot (1)Interaction history (1)Interactivity effects (1)
    Live chat (1)
    Message contingency (1)Message interactivity (1)Search engines (1)User engagement (1)... View MoreDate Issued2014 (1)Has File(s)Yes (1)


    Towson University
    8000 York Road
    Towson, Maryland 21252

    Website:
    www.towson.edu

    Contact Info:
    azukowski@towson.edu
    410-704-5318
    http://libraries.towson.edu/md-soar


    If you wish to submit a copyright complaint or withdrawal request, please email mdsoar-help@umd.edu.