The Development of a tool to measure the job satisfaction of nurses providing hospice care
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Type of Work91 pages
The purpose of the study was the development and testing of a survey tool to measure the job satisfaction of nurses providing hospice care. The tool was developed after an extensive review of the literature on job satisfaction, hospice and the relationship of job satisfaction and hospice nurses. The survey tool developed was based on the work of Maslow and Herzberg. The following categories of job satisfaction were reflected: pay, autonomy, task requirements, organizational requirements, interaction and job status. Basic demographic data was also collected. The research was descriptive in nature as there has been minimal research regarding the job satisfaction of hospice nurses. All nurses providing hospice care who were employed by a hospice that was a member of the Hospice Network of Maryland were asked to participate in the survey. Data was collected by a mailed questionnaire. Sixty-eight percent of the questionnaires were completed and returned. The data was analyzed via the use of the SPSSX Computer Program. Frequency distributions were done for each item. The basic demographic data was examined to identify the demographic characteristics of nurses working in hospice care in Maryland. The highest percent of hospice nurses were married. The basic nursing education of the largest percent of hospice nurses was a bachelor's degree. Non-profit agencies represented the largest employer of the sample. The survey tool was reviewed for content validity and presumed valid to measure job satisfaction of hospice nurses. The Cronbach's Alpha reliability coefficient for the survey tool for the sample surveyed was .92. Correlation coefficients were calculated for the six components of job satisfaction studied and they were found to be well correlated. Correlation coefficients were also calculated for the two categories of Herzberg's Theory. Many of the factors did correlate, thus supporting Herzberg's Theory.A total score was also calculated for the tool and cross tabulations were done by the six components of job satisfaction studied with basic nursing education, type of agency employed by, type of unit worked in and salary. Organizational requirements were consistently cited by the hospice nurses as a factor of major importance to them. Hospice nurses also stated the fact that they chose hospice was because of the work itself. The tool developed offers valuable information for the population surveyed and may serve as a stimulus for further research, as the study implies hospice nurses may differ from other nurses.