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Creating Contextual Help for GUIs Using Screenshots
(24th Annual ACM Symposium, 2011-10)
Contextual help is effective for learning how to use GUIs by showing instructions and highlights on the actual inter- face rather than in a separate viewer. However, end-users and third-party tech support typically cannot ...
Toque: Designing a Cooking-based Programming Language for and With Children
(28th International Conference on Human Factors in Computing Systems, 2010-01)
An intergenerational design team of children (ages 7-11 years old) along with graduate students and faculty in computer science and information studies developed a programming language for children, Toque. Concrete real- ...
Co-Designing an e-Health Tutorial for Older Adults
(iConference 2012, 2012-02)
Older adults’ ability to access and use electronic health information is generally low, requiring innovative approaches for improvement. An integrated e-tutorial overlays instructions onto Websites. The literature suggests ...