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Creating Contextual Help for GUIs Using Screenshots
(24th Annual ACM Symposium, 2011-10)
Contextual help is effective for learning how to use GUIs by showing instructions and highlights on the actual inter- face rather than in a separate viewer. However, end-users and third-party tech support typically cannot ...
Clear Panels: A technique to Design Mobile Application Interactivity
(Conference on Designing Interactive Systems, 2010-01)
We introduce a design technique, Clear Panels, to design interactive mobile device applications. Using mixed- fidelity prototyping, a combination of low- and high-tech materials, participants refine multiple aspects of a ...