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dc.contributor.authorHolman, Lucy
dc.contributor.authorDarraj, Elias
dc.contributor.authorGlaser, Jonathan
dc.contributor.authorHom, Alice
dc.contributor.authorMathieson, Heather
dc.contributor.authorNettles, Deane
dc.date.accessioned2015-08-25T15:06:49Z
dc.date.available2015-08-25T15:06:49Z
dc.date.issued2012
dc.description.abstractResearchers observed 21 participants (undergraduates, graduate students, and faculty) conduct known item and topic searches using EBSCO Discovery Service (EDS)™1, Ex Libris’ Primo®2, and Serials Solutions’®3 Summon™4 discovery tools to compare users’ reaction to their interface design and evaluate each tool’s functionality. Participants generally liked the tools’ simple interfaces but had difficulty identifying material formats and faceted search features and were often confused by advanced search limiters and other features. Most demonstrated right-side blindness, failing to notice features or options on the right side of the screen. Participants expressed frustration with what they perceived as less than relevant results in many of their searches.en_US
dc.genreen_US
dc.identifierdoi:10.13016/M2291R
dc.identifier.citationHolman, L., Darraj, E., Glaser, J. Hom, A., Mathieson, H., Nettles, D., & Waller, A. (2012). How users approach discovery tools. In D. Dallis and M. P. Popp (Eds.). Planning and implementing resource discovery tools in academic libraries. Hershey, PA: IGI Global.en_US
dc.identifier.isbn978-1-4666-1821-3
dc.identifier.urihttp://hdl.handle.net/11603/171
dc.publisherIGI-Globalen_US
dc.relation.isAvailableAtUniversity of Baltimore
dc.subjectinformation seekingen_US
dc.subjectsearch behaviorsen_US
dc.subjectinformation retrievalen_US
dc.subjectuser experienceen_US
dc.subjectdiscovery toolsen_US
dc.titleHow users approach discovery toolsen_US
dc.typeTexten_US


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