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    Beyond being human: The (in)accessibility consequences of modeling VAPAs after human-human conversation

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    MukkathRoy_et_al_Poster.pdf (256.1Kb)
    Links to Files
    https://www.ideals.illinois.edu/handle/2142/103342
    Permanent Link
    https://doi.org/10.21900/iconf.2019.103342
    http://hdl.handle.net/11603/19901
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    • UMBC Faculty Collection
    • UMBC Information Systems Department
    • UMBC Student Collection
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    Author/Creator
    Roy, Mukkath
    Rishin, Antony
    Ali, Abdolrahmani
    Kuber, Ravi
    Branham, Stacy M.
    Date
    2201-03-15
    Type of Work
    5 pages
    Text
    conference papers and proceedings preprints
    Citation of Original Publication
    Mukkath Roy et al., Beyond being human: The (in)accessibility consequences of modeling VAPAs after human-human conversation, iConference 2019 Proceedings, doi: https://doi.org/10.21900/iconf.2019.103342
    Rights
    This item is likely protected under Title 17 of the U.S. Copyright Law. Unless on a Creative Commons license, for uses protected by Copyright Law, contact the copyright holder or the author.
    Abstract
    Voice-Activated Personal Assistants (VAPAs) like Amazon's Alexa and Google Assistant have rapidly become pervasive, with users spanning from the youngest young to the oldest old of our society. However, little is known about the nascent VAPA interaction paradigm: what are the fundamental metaphors and guidelines for design, and how do they constrain potential uses and users? This poster begins to answer these questions through a qualitative document review of VAPA design guidelines published by Amazon and Google. Initial results show that human-human conversation is considered the gold standard of interaction. We present an argument that troubles this assumption by adopting a lens of accessible interface design for blind individuals. We advocate VAPA design that moves beyond being human.


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    Albin O. Kuhn Library & Gallery
    University of Maryland, Baltimore County
    1000 Hilltop Circle
    Baltimore, MD 21250
    www.umbc.edu/scholarworks

    Contact information:
    Email: scholarworks-group@umbc.edu
    Phone: 410-455-3544


    If you wish to submit a copyright complaint or withdrawal request, please email mdsoar-help@umd.edu.