Organizational roles and communication modes in team work
Links to Fileshttps://ieeexplore.ieee.org/document/927183
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Type of Work9 pages
conference papers and proceedings preprints
Citation of Original PublicationA. Michailidis and R. Rada, "Organizational roles and communication modes in team work," Proceedings of the 34th Annual Hawaii International Conference on System Sciences, Maui, HI, USA, 2001, pp. 9 pp.-, doi: 10.1109/HICSS.2001.927183.
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We have surveyed ten collaborators' perceptions on the value of nine communication modes: email, telephone, pen-and-paper, computer conferencing, telephone conferencing, face-to-face, fax, post, and whiteboard. Eight roles were considered: innovator, resource investigator, chair, shaper, evaluator, team worker, organizer, and finisher. Through a repeated measures design, a mapping between these modes and roles was determined. Face-to-face communication was viewed as most valuable by all roles, except the innovator role. Voice-based communication modes supported more interdependencies among roles than any other communication mode, but each mode serves a function in supporting group work.