Diversity Management: Development, Practices, and Perceptions among State and Local Government Agencies
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Date
2012
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Citation of Original Publication
Wyatt-Nichol, H. & Antwi-Boasiako, K. (2012). Diversity management: Development, practices, and perceptions among state and local government agencies. Public Personnel Management, 41(4), 749-771
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Abstract
As diversity increases among citizens and employees, human resource
practitioners in the public sector have come to view diversity
management strategies as essential for the effective performance of
organizations. An examination of best practices among private and
public organizations reveals common components necessary for
successful diversity initiatives. While there have been numerous
studies on diversity management in the federal government, far less is
known about diversity management at the state and local level. In light
of the best practices research on the factors necessary for successful
diversity management, this study examines the extent of diversity
initiatives at various state and local government agencies. Measures
used to develop diversity strategies, diversity management practices,
professional development initiatives, organizational policies, and
perceptions of effectiveness are considered. The findings demonstrate
a few variations based on level of government, region, and size of
agency. In addition, the majority of respondents believed that the
organization’s diversity strategy was effective at recruitment, retention,
development, and promotion; however, there was uncertainty about the
effectiveness of the diversity strategy on organizational performance.