Summers, KathrynBlodgett, BridgetLivingston, Walter2019-07-182019-07-182019UB_2019_Livingston_Whttp://hdl.handle.net/11603/14399M.S. -- University of Baltimore, 2019Thesis submitted to the Yale Gordon College of Arts and Sciences of the University of Baltimore in partial fulfillment of the requirements for the degree of Master of Science in Interaction Design and Information ArchitectureDespite widespread acknowledgement that they are an imperfect compromise, text passwords remain the most common method of authenticating user access to digital resources. Responsible stewardship of those resources, both for the protection of the user/accountholder, and for the protection of the agencies charged with the resources’ guardianship, has dictated that secure passwords evolve to near or beyond the practical limit for humans to compose and remember them. This thesis examines the degree to which low literacy interacts with these password requirements to create a barrier to participation in commerce and government safety net services. A tutorial video intervention was evaluated for effectiveness in creating more secure, more memorable passwords.118 leavesapplication/pdfen-USAttribution-NonCommercial-NoDerivs 3.0 United StatesThis item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.http://creativecommons.org/licenses/by-nc-nd/3.0/us/low literacypasswordsauthenticationText