Browsing by Subject "Data processing"
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Item An assessment of law enforcement officers' attitudes toward Compstat model of police management(2012-05) Uluturk, Bulent; Wilson-Gentry, Laura; University of Baltimore. Yale Gordon College of Public Affairs; University of Baltimore. Doctor of Public AdministrationOver the last three decades, many innovations have been undertaken in American policing to improve organizational performance and accountability structures, and effectively and efficiently fulfill police missions and meet the needs of communities they serve. Compstat, an organizational innovation, represents a high point in the evolution of policing. Compstat is not only a crime control model but also a performance management system that focuses on changing organizational structure and culture. Like other policies or innovations, law enforcement agencies generally adopt a top-down approach to implementing Compstat. Nevertheless, as noted by many scholars in the field of public administration and policing, agencies should gain the support of organization members to effectively implement policies and organizational innovations. However, research is limited on the attitudes of law enforcement officers toward Compstat and the factors that affect their attitudes. Therefore, this study aimed to understand law enforcement officers' attitudes toward Compstat and to explore the factors affecting their attitudes. This study focused on discussions of the role of human factors in the implementation phase and attempted to examine the influence of police organizational culture on officers' attitudes toward Compstat. This research was conducted in three law enforcement agencies in the United States. The study used a mixed-methods approach, drawing on theories from organizational change and organizational culture. Quantitative data was collected through a questionnaire administered to 702 law enforcement officers and achieved an 80% response rate. Qualitative data was collected through interviews with 17 officers and managers in various ranks. After principal components analysis and internal consistency reliability analysis were conducted, frequency distributions of variables were presented. The results indicated that approximately half of the participants had negative attitudes toward Compstat; only one fifth of the participants support Compstat; and about one third of the participants had neither positive nor negative attitudes toward Compstat. The results of the regression analysis indicated that supervisory attitude, receptivity to change, agency readiness, perceived effectiveness, work experience, and departments significantly predict law enforcement officers' attitudes toward Compstat. The findings of the qualitative data showed that perceptions of officers toward Compstat varied significantly by person and department. The results also indicated that communication, flow of information, information technology, and pressure influenced officers' attitudes.Item Managing multiple sources of information in an independent K-12 private school: a case study in a student information systems evaluation(2010-05) Yares, Ali Chava Kaufman; Kaplan, Nancy; Moulthrop, Stuart; Summers, Kathryn; University of Baltimore. School of Information Arts and Technologies; University of Baltimore. Doctor of Communications DesignInformation is everywhere and finding the best method to manage it is a problem that all types of organizations have to deal with. Schools use Student Information Systems (SIS) to manage Student Data, Financial Information, Development, Human Resources, Admission, Financial Aid, Enrollment, Scheduling, and Health Information. A survey of 107 Independent private schools showed that within these institutions many manage information in a number of databases ranging from a single database to as many as 15 different databases. The study revealed that individual departments within the schools have often found solutions that supported individual business processes and many schools are satisfied with these methods for managing information, but were not very happy with the systems in place. While research exists about how higher education institutions manage information with enterprise resource systems and the processes they use for implementation, no research has been done about independent schools that lack the resources of university or school districts. Studies of literature show that evaluations often lead organization to implement a major update or to implement a new software solution. This process can be quite complex and independent K-12 private schools often do not the knowledge about how to conduct this process. Using a mixed methods approach through an examination of literature, a case study, survey, and individual communication with independent schools has aided in developing a sample plan for this process. The research is divided between the ways that schools manage information and the methods for evaluation of school's information systems and successful implementation strategies for a new system or update.