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    TCO for Cloud Services: A Framework

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    https://library.educause.edu/resources/2015/4/tco-for-cloud-services-a-framework
    Permanent Link
    http://hdl.handle.net/11603/11885
    Collections
    • UMBC Faculty Collection
    • UMBC Information Systems Department
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    Author/Creator
    Abbo, Teri
    Dugas, Thomas
    Gardner, Lisa
    Grochow, Jerrold
    Joshi, karuna
    Lundberg, Erik
    Trappler, Thomas
    Yerk-Zwickl, Sherri
    Youtsey, Gabriel
    Zavatson, David
    Date
    2015-04-24
    Type of Work
    14 pages
    Text
    article
    Rights
    This item is likely protected under Title 17 of the U.S. Copyright Law. Unless on a Creative Commons license, for uses protected by Copyright Law, contact the copyright holder or the author.
    Subjects
    Cloud Computing
    Cloud Computing Contracts
    Cloud Services
    IT Support Services
    Technology Selection
    Agreements and Contracts
    UMBC Ebiquity Research Group
    Abstract
    One of the common justifications for moving to cloud services is cost savings, but the data are often insufficient to support such claims due to the inherent challenges in effectively identifying and comparing the total cost of ownership (TCO) for both cloud-based and on-premises fulfillment of IT services. The ability to effectively compare TCO is essential to understanding the complete impact on our institutions and the attendant shifts in costs as we migrate to the cloud. Clarity about TCO also underscores the strategic shifts in IT service delivery that higher education is experiencing. To address these challenges, the ECAR-TCO working group has created a TCO framework, the application of which will help institutions effectively understand and analyze all costs associated with running a system or service on-premises versus moving it to the cloud. The framework enables more accurate identification of the cost to a specific department, as well as the cost to the institution as a whole.


    Albin O. Kuhn Library & Gallery
    University of Maryland, Baltimore County
    1000 Hilltop Circle
    Baltimore, MD 21250
    www.umbc.edu/scholarworks

    Contact information:
    Email: scholarworks-group@umbc.edu
    Phone: 410-455-3021


    If you wish to submit a copyright complaint or withdrawal request, please email mdsoar-help@umd.edu.

     

     

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    Albin O. Kuhn Library & Gallery
    University of Maryland, Baltimore County
    1000 Hilltop Circle
    Baltimore, MD 21250
    www.umbc.edu/scholarworks

    Contact information:
    Email: scholarworks-group@umbc.edu
    Phone: 410-455-3021


    If you wish to submit a copyright complaint or withdrawal request, please email mdsoar-help@umd.edu.