A Proposed Smart-Card Solution for Australian Health Services: The Problems Encountered
Links to Fileshttps://www.researchgate.net/profile/Paul_Swatman/publication/220203319_A_Proposed_Smart-Card_Solution_for_Australian_Health_Services_The_Problems_Encountered/links/578ee95408ae81b4466ed05e/A-Proposed-Smart-Card-Solution-for-Australian-Health-Services-The-Problems-Encountered.pdf
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Type of Work14 pages
Citation of Original PublicationFowler, Danielle, Swatman, Paul and Castleman, Tanya 2004, A proposed smart‐card solution for Australian health services : the problems encountered, Journal of electronic commerce in organizations, vol. 2, no. 4, pp. 89‐100.
This case study describes the experience of a state government health department in evaluating the use of smart card technology to redesign health benefits programs for the disabled in Australia. The social and political context of the system is explained in detail, and the potential benefits and risks accruing to the government, health care intermediaries and the community are examined.