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    Client-Vendor Relationships in Offshore Applications Development

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    Client-Vendor_Relationships_in_Offshore_Applicatio.pdf (716.1Kb)
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    https://www.researchgate.net/profile/Rajesh_Mirani/publication/274025723_Client-Vendor_Relationships_in_Offshore_Applications_Development/links/55e7320e08ae3e1218420649/Client-Vendor-Relationships-in-Offshore-Applications-Development.pdf
    Permanent Link
    10.4018/irmj.2006100105
    http://hdl.handle.net/11603/4129
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    • UBalt Faculty Scholarship
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    Author/Creator
    Mirani, Rajesh
    Date
    2008
    Type of Work
    16 pages
    Text
    journal articles
    Citation of Original Publication
    Rajesh Mirani. 2006. Client-Vendor Relationships in Offshore Applications Development: An Evolutionary Framework. Inf. Resour. Manage. J. 19, 4 (October 2006), 72-86.
    Subjects
    application development
    business applications
    case study
    client-vendor relationships
    contracts
    evolution
    hierarchies
    offshoring
    outsourcing of IS
    stage theory
    networks
    risk management
    Abstract
    This article presents an evolutionary framework for the establishment and progression of client-vendor relationships in the context of offshore applications development. It is argued that such a relationship typically begins as a cost-reduction exercise, with the client contracting out simple, structured applications to one or more offshore vendors. Over time, the client assigns increasingly complex applications to selected vendors and cultivates loose, trust-based, networklike relationships with them. As offshore applications continue to evolve and become business-critical , the client may seek to regain control by establishing a command-based hierarchy. This may be achieved through part or full ownership of a vendor organization or by starting a captive offshore subsidiary. Thus, the initial client objective of cost reduction ultimately is displaced by one pertaining to risk control. Pertinent prior research is used to justify the proposed framework. This is followed by a case study that describes how a specialty telecommunications company is pursuing just such an evolutionary path.


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    Robert L. Bogomolny Library
    University of Baltimore
    1420 Maryland Ave.
    Baltimore, MD 21201
    Email: knowledgeworks@ubalt.edu


    If you wish to submit a copyright complaint or withdrawal request, please email mdsoar-help@umd.edu.