Bridging the Gap: How Voice User Interface Technology Breaks Down Learnability Barriers of Human Computer Interaction for Older Adult Users
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Scruggs, Justin R.
Type of Work63 leaves
DepartmentUniversity of Baltimore. School of Information Arts and Technologies
ProgramMaster of Science in Interaction Design and Information Architecture
RightsThis item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.
Older adult users
This paper will focus on how voice user interface technology has the potential to break down the barrier of usability between older adult users and technology by supporting verbal communication. To explore and support this potential, the research will explore on how user experience design and learning techniques play a large role in designing voice interfaces for older adults by revealing (a) the pros and cons of voice interaction technology design standards, (b) current voice interaction applications, and (c) informal and formal methods of defining and measuring learning in order to provide a solid foundation. Then, focus will be placed on usability testing carried out for this project in order to reveal avenues for strengthening the usability experience of voice interaction for older adult users.