Agents or stewards?: exploring how perception influences the relationship and performance between the government and research contractors at DOE federal laboratories

dc.contributor.advisorGibson, Ed
dc.contributor.advisorHenderson, Lenneal J.
dc.contributor.advisorCotten, Ann
dc.contributor.authorHaywood, Claudia E.
dc.contributor.departmentUniversity of Baltimore. College of Public Affairsen_US
dc.contributor.programUniversity of Baltimore. Doctor of Public Administrationen_US
dc.date.accessioned2017-01-17T19:54:52Z
dc.date.available2017-01-17T19:54:52Z
dc.date.issued2016-05
dc.descriptionD.P.A. -- University of Baltimore, 2016en_US
dc.descriptionDissertation submitted to the College of Public Affairs at the University of Baltimore in partial fulfillment of the requirements for the degree of Doctor of Public Administration.en_US
dc.description.abstractPublic managers face the challenge of the continued need to outsource public services to contractors while managing the contractors in a manner that ensures achievement of the contract goals and objectives and the agency’s mission. These contractual relationships are based upon principal-agency theory, where the government serves as the principal and the contractor is the agent. Using agency and stewardship theories as the theoretical framework, this research explores how the perceptions of the government and the contractor influence the contractual relationship and performance management. Using the DOE Office of Science federal laboratories, this research utilizes qualitative approaches to explore the government contractor relationship for the purposes of gaining a greater understanding of how the perceptions of individuals in leadership roles for both the government and the contractor influence the contractual relationship. The findings suggest that the relationship is perceived and recognized to exist at a high level as agency but can vacillate in various aspects between degrees of agency and stewardship. By exploring the actual perceptions and experiences of these individuals, information can be gained about how to effectively manage the relationship. This information can be utilized by public managers to establish performance management systems that are likely to achieve agency goals and objectives and provide better contractor performance.en_US
dc.format.extent206 leavesen_US
dc.format.mimetypeapplication/pdf
dc.genredissertationsen_US
dc.identifierdoi:10.13016/M2KR8J
dc.identifier.otherHaywood_baltimore_0942A_10080
dc.identifier.otherUB_2016_Haywood_C
dc.identifier.urihttp://hdl.handle.net/11603/3806
dc.language.isoen_USen_US
dc.rightsThis item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.en_US
dc.subjectagency theoryen_US
dc.subjectgovernment contractingen_US
dc.subjectrelational contractingen_US
dc.subjectstewardship theoryen_US
dc.subject.lcshUnited States. Department of Energy. Office of Scienceen_US
dc.subject.lcshGovernment contractorsen_US
dc.subject.lcshManagementen_US
dc.subject.lcshUnited Statesen_US
dc.titleAgents or stewards?: exploring how perception influences the relationship and performance between the government and research contractors at DOE federal laboratoriesen_US
dc.typeTexten_US

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