Disengagement by a thousand cuts: The impact of microaggressions on employee engagement

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dc.contributor.advisorWyatt-Nichol, Heather
dc.contributor.advisorLilly, Flavius
dc.contributor.advisorTan, Yunzi
dc.contributor.authorJones Carney, Courtney J.
dc.contributor.departmentUniversity of Baltimore. College of Public Affairs.en_US
dc.contributor.programUniversity of Baltimore. Doctor of Public Administration.en_US
dc.date.accessioned2022-01-31T17:35:08Z
dc.date.available2022-01-31T17:35:08Z
dc.date.issued2021
dc.descriptionD.P.A.-- University of Baltimore, 2021
dc.descriptionDissertation submitted to the College of Public Affairs of the University of Baltimore in partial fulfillment of the requirements for the degree of Doctor of Public Administration.
dc.description.abstractEmployee engagement has been explored in many fields and is recognized as an important factor in organizational success (Prasad, 2013). However, less is known about how microaggressions impact employee engagement. This cross-sectional study was conducted to examine the association between the psychological components of employee engagement and occurrence of racial and ethnic microaggressions on Black, Indigenous, People of Color (BIPOC) in the workplace, and the impact of coping style and perceived stress levels in attenuating or exacerbating the impact of microaggressions on employee engagement. The results indicated that BIPOC employees have significantly lower employee engagement compared to White employees; race/ethnicity is a significant factor in the relationship between frequency of occurrences of racial and ethnic microaggressions and the psychological safety element of employee engagement; intersectionality significantly impacts the occurrence of microaggressions and employee engagement, respectively; and coping style and perceived stress act as partial mediators in the relationship between frequency of occurrence of microaggressions and employee engagement. Importance, limitation, implications, and future directions are discussed.en_US
dc.format.extent131 leavesen_US
dc.format.mimetypeapplication/pdf
dc.genredissertationsen_US
dc.identifierdoi:10.13016/m2ttiu-d0d7
dc.identifier.otherUB_2021_JonesCarney_C
dc.identifier.urihttp://hdl.handle.net/11603/24095
dc.language.isoen_USen_US
dc.rightsThis item is protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.
dc.subjectMicroaggressionsen_US
dc.subjectEmployee Engagementen_US
dc.subjectCoping Behavioren_US
dc.subjectIntersectionalityen_US
dc.titleDisengagement by a thousand cuts: The impact of microaggressions on employee engagementen_US
dc.typetexten_US

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