More Than Just “Blowing off Steam”: The Roles of Anger and Advocacy in Promoting Positive Outcomes at Work

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dc.contributor.authorStickney, Lisa T.
dc.contributor.authorGeddes, Deanna
dc.date.accessioned2017-09-19T18:55:49Z
dc.date.available2017-09-19T18:55:49Z
dc.date.issued2016-05
dc.description.abstractEmployee anger can be suppressed or quieted so that angry individuals only vent frustrations to supportive colleagues, rather than approach those responsible or in an organizational position to help remedy the problematic situation. The Dual Threshold Model (Geddes & Callister, 2007) argues that although these “muted anger” venting episodes may increase unfavorable organizational outcomes, they also may prompt par- ticipants or observers of these displays to engage in advocacy or surrogacy on behalf of an angry colleague. The research reported here empirically tests this proposition and reports that advocating on behalf of one’s angry colleague can enhance individual relationships at work as well as organi- zational functioning. Findings also show that observer felt anger intensity is a primary motivator for prompting anger advocacy and, surprisingly, advocacy is less likely on behalf of close colleagues.en_US
dc.format.extent17 pagesen_US
dc.genrejournal articlesen_US
dc.identifierdoi:10.13016/M2086360M
dc.identifier.citationStickney, L. T., & Geddes, D. (2016). More Than Just “Blowing off Steam”: The Roles of Anger and Advocacy in Promoting Positive Outcomes at Work. Negotiation and Conflict Management Research, 9(2), 141-157.en_US
dc.identifier.urihttp://hdl.handle.net/11603/5402
dc.language.isoen_USen_US
dc.publisherNegotiation and Conflict Management Researchen_US
dc.relation.isAvailableAtUniversity of Baltimore
dc.subjectangeren_US
dc.subjectemotional expressionen_US
dc.subjectchange agentsen_US
dc.subjectadvocacyen_US
dc.subjectsocial supporten_US
dc.subjectconflict resolutionen_US
dc.titleMore Than Just “Blowing off Steam”: The Roles of Anger and Advocacy in Promoting Positive Outcomes at Worken_US
dc.typeTexten_US

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