Youths' Usage of an Informal Chatting Tool in an After-school 3D Print Shop

dc.contributor.authorEasley III, William
dc.contributor.authorHurst, Amy
dc.contributor.authorMentis, Helena
dc.contributor.authorHamidi, Foad
dc.date.accessioned2023-05-18T15:55:53Z
dc.date.available2023-05-18T15:55:53Z
dc.date.issued2023-04-16
dc.descriptionProceedings of the ACM on Human-Computer Interaction, Volume 7, Issue CSCW1.en_US
dc.description.abstractDigital technological advancements have been a driving force in the continued evolution of the modern workplace. One notable change is an increased reliance on informal chatting tools in support of both distributed and co-located work. However, while researchers have recognized the growing prominence of these tools in work, little is known about how to best support youth who have grown up with access to interconnected technologies in acquiring and practicing the relevant skills needed to effectively communicate using these tools. In this study, we studied youth's utilization of Slack, a popular workplace chatting tool, in an after-school 3D print shop. Using in-depth semi-structured interviews, we uncovered the factors that supported or hindered youth employees' Slack use in a technical work context. This work offers implications for how to design youth workplace communication and coordination protocols that support the needs of this population.en_US
dc.description.sponsorshipWe would like to thank our community partner, the Digital Harbor Foundation, and its executive director, Andrew Coy. We would also like to thank Shawn Grimes, Steph Grimes, and Darius McCoy. This work is supported by the National Science Foundation under Grants No. EEC-1623490, DRL-2005502 and DRL-2005484en_US
dc.description.urihttps://dl.acm.org/doi/abs/10.1145/3579594en_US
dc.format.extent20 pagesen_US
dc.genreconference papers and proceedingsen_US
dc.identifierdoi:10.13016/m26bkm-4rlm
dc.identifier.citationEasley III, William, et al. "Youths' Usage of an Informal Chatting Tool in an After-school 3D Print Shop" Proceedings of the ACM on Human-Computer Interaction 7, CSCW1, no. 118 (April 2023): 1-20. https://doi.org/10.1145/3579594.en_US
dc.identifier.urihttps://doi.org/10.1145/3579594
dc.identifier.urihttp://hdl.handle.net/11603/28011
dc.language.isoen_USen_US
dc.publisherACMen_US
dc.relation.isAvailableAtThe University of Maryland, Baltimore County (UMBC)
dc.relation.ispartofUMBC Information Systems Department Collection
dc.relation.ispartofUMBC Faculty Collection
dc.rightsPermission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from permissions@acm.org.en_US
dc.titleYouths' Usage of an Informal Chatting Tool in an After-school 3D Print Shopen_US
dc.typeTexten_US
dcterms.creatorhttps://orcid.org/0000-0003-0195-1628en_US
dcterms.creatorhttps://orcid.org/0000-0002-0142-3529en_US
dcterms.creatorhttps://orcid.org/0000-0003-1991-6062en_US

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