BHL’s Feedback Tools and User Surveys: Investigating User Needs for Data in Digital Libraries

dc.contributor.authorSheffield, Carolyn
dc.contributor.authorMcClanahan, Pamela
dc.date.accessioned2019-07-02T13:04:41Z
dc.date.available2019-07-02T13:04:41Z
dc.date.issued2017-08-03
dc.descriptionThis article is part of the Symposium: 500 Years of Big Data from the Biodiversity Heritage Libraryen_US
dc.description.abstractThe Biodiversity Heritage Library (BHL) is a digital library dedicated to improving research efficiency through open access to biodiversity literature as part of a global biodiversity community. BHL currently makes over 52 million pages of biodiversity literature freely available and drew over 1 million visitors in 2016. Additionally, over 4 million API calls were made to extract data from the site last year. To meet the needs of these users and continuously improve research efficiency, BHL has relied on feedback submitted through issue reporting tools on the website and through direct engagement with users. With support from the Institute of Museum and Library Services, BHL is also currently hosting five residents through a National Digital Stewardship Residency (NDSR) project, entitled Foundations to Actions, to methodically gather input on best practices in digital libraries; recommendations for crowdsourcing transcriptions for improved data access; strategies for enhancing image access; analysis of collection strengths and gaps; and overall user needs. This session will highlight initial results from a user survey designed to identify and prioritize recommended improvements and new features for accessing the data in BHL.en_US
dc.description.urihttps://biss.pensoft.net/article/20003/list/9/en_US
dc.genreconference papers and proceedingsen_US
dc.identifierdoi:10.13016/m24quq-2iuy
dc.identifier.citationSheffield C, McClanahan P (2017) BHL’s Feedback Tools and User Surveys: Investigating User Needs for Data in Digital Libraries. Proceedings of TDWG 1: e20003. https://doi.org/10.3897/tdwgproceedings.1.20003en_US
dc.identifier.urihttps://doi.org/10.3897/tdwgproceedings.1.20003
dc.identifier.urihttp://hdl.handle.net/11603/14331
dc.publisherPensoften_US
dc.relation.isAvailableAtThe University of Maryland, Baltimore County (UMBC)
dc.relation.ispartofUMBC Albin 0. Kuhn Library & Gallery Collection
dc.relation.ispartofUMBC Faculty Collection
dc.relation.ispartofseriesBiodiversity Information Science and Standards, Proceedings of TDWG 1;e20003
dc.rightsThis item is likely protected under Title 17 of the U.S. Copyright Law. Unless on a Creative Commons license, for uses protected by Copyright Law, contact the copyright holder or the author.
dc.rightsAttribution 4.0 International (CC BY 4.0)*
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/*
dc.subjectbiodiversity heritage library
dc.subjectopen access
dc.subjectuser needs analysis
dc.subjectbiodiversity literature
dc.titleBHL’s Feedback Tools and User Surveys: Investigating User Needs for Data in Digital Librariesen_US
dc.typeTexten_US

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