Investigating the convergent validity of organizational trust

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dc.contributor.authorAgarwal, Vinita
dc.date.accessioned2018-09-04T18:18:25Z
dc.date.available2018-09-04T18:18:25Z
dc.date.issued2013
dc.description.abstractPurpose: Organizational trust is an important construct for organizational and public relations scholars and practitioners for its influence on key organizational outcomes yet the convergent validity of organizational trust instruments has not been investigated by any study. Design/Methodology/Analyses: IRB approval was obtained for a cross sectional study design gathering self-reports from participants through an online data gathering system of a large Midwestern university in the USA. Correlational matrices along with exploratory and confirmatory factor analyses adapting the multitrait-multimethod matrix were employed for data analysis (Campbell and Fiske, 1959). Findings: The three trust measures demonstrate mixed evidence of convergent validity with each other and with a theoretically correlated construct, organizational identification demonstrating that while the three measures share the same conceptual ground, there is a need to clarify their underlying theoretical specification, especially with respect to organizational identification. Research Limitations/Implications: Future large scale studies can extend the findings based on a student population by employing multiple and diverse data sets as well as investigate method variance. Practical Implications: Recommendations to improve convergent validity include: (a) increasing item parsimony to decrease redundancy, (b) revise item construction, and (c) improved theoretical specification investigating the conceptual boundaries organizational identification with trust. Originality/Value: The study provides empirical evidence for the need for greater conceptual and operational clarification of the theoretical bases of trust. It is the first to advance research on trust in organizations by providing empirical support for the convergent validity of organizational trust measures assessed from organizational, interpersonal, and public relations perspectives.en_US
dc.description.urihttps://doi.org/10.1108/13632541311300133en_US
dc.format.extent28 pagesen_US
dc.genrejournal articles preprintsen_US
dc.identifierdoi:10.13016/M2513V020
dc.identifier.citationVinita Agarwal, (2013) "Investigating the convergent validity of organizational trust", Journal of Communication Management, Vol. 17 Issue: 1, pp.24-39,en_US
dc.identifier.urihttp://hdl.handle.net/11603/11209
dc.language.isoen_USen_US
dc.relation.isAvailableAtSalisbury Universityen_US
dc.subjectConstruct validityen_US
dc.subjectConvergent validityen_US
dc.subjectDiscriminant validityen_US
dc.subjectOrganizational trusten_US
dc.subjectOrganizational identificationen_US
dc.titleInvestigating the convergent validity of organizational trusten_US
dc.typeTexten_US

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