Bridging The Digital Gap Between Technology And Veterans

Author/Creator

Author/Creator ORCID

Date

2023

Type of Work

Department

University of Baltimore . Yale Gordon College of Arts and Sciences

Program

University of Baltimore. Master of Science in Interaction Design and Information Architecture

Citation of Original Publication

Rights

This item may be protected under Title 17 of the U.S. Copyright Law. It is made available by The University of Baltimore for non-commercial research and educational purposes.

Abstract

This work examines the digital gap between veterans experiencing transition and early adoptions of technology in the modern era. Currently, large integration of technology has been implemented throughout many business sectors that affect veterans such as health, banking, transportation, etc. Many of these veterans face obstacles to maintain the ability to be self-sufficient due to the inability to adapt to technology. I incorporated information from literature reviews about technological advancements and veteran population, along with insight from professionals that work directly with the veteran community. This study highlights the mental and physical barriers veterans endure, affecting their ability to properly understand and use certain technology. This paper informs the reader and modern designers of the concerns related to veteran population when integrating technology for the community.