Factors Affecting Seniors’ Perceptions of Voice User Interfaces

dc.contributor.advisorWalsh, Greg
dc.contributor.authorZiman, Randall
dc.contributor.departmentUniversity of Baltimore: School of Information Arts and Technologiesen_US
dc.contributor.programUniversity of Baltimore: Master of Science in Interaction Design and Information Architectureen_US
dc.date.accessioned2018-01-26T21:53:31Z
dc.date.available2018-01-26T21:53:31Z
dc.date.issued2017-12
dc.descriptionM.S. -- University of Baltimore, 2017
dc.descriptionThesis submitted to the School of Information Arts and Technologies of the University of Baltimore in partial fulfillment of the requirements for the degree of Master of Science in Interaction Design and Information Architecture.
dc.description.abstractThis paper explores how seniors perceive Voice User Interfaces (VUIs) and the factors that shape those perceptions. An experiment was administered to 15 seniors (over age of 65), in which the participants searched for information using a traditional keyboard/mouse interface and an experimental voice/touch interface. Throughout the experiment, the participants were observed and interviewed by an investigator. An analysis of the data collected showed that seniors perceive meaningful differences between the two interfaces in terms of learnability, usability, ease of understanding and helpfulness. The data also shows that seniors’ perceptions of the interfaces were most strongly influenced by familiarity, usability, habit, aversion to typing, and efficiency of voice input. These findings have implications for improving the design of VUIs for seniors and accommodating universal accessibility.en_US
dc.format.extent107 leavesen_US
dc.format.mimetypeapplication/pdf
dc.genrethesesen_US
dc.identifierdoi:10.13016/M20000230
dc.identifier.otherUB_2017_Ziman_R
dc.identifier.urihttp://hdl.handle.net/11603/7721
dc.language.isoen_USen_US
dc.rightsThis item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.
dc.subjectUser Experience Designen_US
dc.subjectInput Techniquesen_US
dc.subjectText/Speech/Languageen_US
dc.subjectOlder Adultsen_US
dc.titleFactors Affecting Seniors’ Perceptions of Voice User Interfacesen_US
dc.typeTexten_US

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