Making Enterprise Recorded Meetings Easy to Discover and Share

Abstract

The prevalence of social content sharing such as video and photo sharing has greatly enhanced information discovery and social interaction over the internet. This has inspired similar efforts within enterprise to encourage collaboration and expertise sharing. Moreover, enterprise web meeting tools increasingly become an important platform for knowledge workers to participate and collaborate remotely. Although these web meetings contain rich enterprise knowledge and are frequently recorded, they are rarely revisited and shared. To encourage enterprise knowledge sharing especially, to facilitate the discovery and sharing of enterprise meetings, we develop an end-to-end enterprise meeting service Agora that manages the full cycle of hosting and sharing recorded web meetings. Agora leverages the functionality of existing enterprise meeting hosting, video sharing and presentation sharing services to build a coherent meeting service. Agora was deployed as a cloud service in a global fortune 500 company which allows its customers to test new collaborative technologies.