Understanding the basis behind undergraduate' pre-existing perceptions of the library in order to improve library help services

Simple item page
dc.contributor.advisorHolman, Lucy
dc.contributor.authorNg, Veronica Ling Ling
dc.contributor.departmentUniversity of Baltimore. School of Information Arts and Technologiesen_US
dc.contributor.programUniversity of Baltimore. Master of Science in Information Design and Information Architectureen_US
dc.date.accessioned2017-01-17T20:03:36Z
dc.date.available2017-01-17T20:03:36Z
dc.date.issued2016-05
dc.description.abstractStudies on the topic of library use by millennial students have called for more qualitative studies to support the quantitative data. This study used a survey and face-to-face interviews to collect qualitative data from freshmen students at the University of Baltimore, in order to better understand the mental model that students have of the library's information organization system as well as the basis of students'perceptions of the library and its services. The responses to the survey provided insight into students' basic understanding of the library online catalog's information organization system. Other findings from the survey and interviews generally support those in other similar studies and several new themes were identified in the students' perception of the library in relation to their academic work. Together, these insights offer suggestions into ways that librarians can better support students in terms of reference services and library information.en_US
dc.format.extentiv, 83 leavesen_US
dc.format.mimetypeapplication/pdf
dc.genrethesesen_US
dc.identifierdoi:10.13016/M2FZ57
dc.identifier.otherNg_baltimore_0942N_10081
dc.identifier.otherUB_2016_Ng_V
dc.identifier.urihttp://hdl.handle.net/11603/3807
dc.language.isoen_USen_US
dc.rightsThis item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.en_US
dc.rightsM.S. -- University of Baltimore, 2016en_US
dc.rightsThesis submitted to the School of Information Arts and Technologies at the University of Baltimore in partial fulfillment of the requirements for the degree of Master of Science in Information Design and Information Architectureen_US
dc.subjectinformation architectureen_US
dc.subjectinformation technologyen_US
dc.subjectlibrary searchen_US
dc.subjectlibrary servicesen_US
dc.subjectlibrary user experienceen_US
dc.subjectmillennialen_US
dc.subject.lcshOnline library catalogsen_US
dc.subject.lcshUser studiesen_US
dc.subject.lcshLibraries and studentsen_US
dc.subject.lcshCollege studentsen_US
dc.titleUnderstanding the basis behind undergraduate' pre-existing perceptions of the library in order to improve library help servicesen_US
dc.typeTexten_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
UB_2016_Ng_V.pdf
Size:
554.51 KB
Format:
Adobe Portable Document Format
Description:
Thesis
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.71 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

UBalt Electronic Theses and Dissertations


Robert L. Bogomolny Library
University of Baltimore
1420 Maryland Ave.
Baltimore, MD 21201
Email: knowledgeworks@ubalt.edu

If you wish to submit a copyright complaint or withdrawal request, please email mdsoar-help@umd.edu.