Macro issues in the development of organizational decision support systems

Abstract

Many tasks in the organization require organization-wide support. This support may be in the form of data, model, tools or people. A “seamless” communication environment is needed to facilitate this support. This paper discusses macro issues involved in the development of an organization decision support system (ODSS). Specifically, we address issues such as: what factors need to be considered in developing ODSS; and what issues are important in which environment. In addition, we also discuss ODSS architecture and technology that is (un)available to make ODSS feasible.