Exploring the Needs of Users for Supporting Privacy-Protective Behaviors in Smart Homes

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dc.contributor.authorJin, Haojian
dc.contributor.authorGuo, Boyuan
dc.contributor.authorRoychoudhury, Rituparna
dc.contributor.authorYao, Yaxing
dc.contributor.authorKumar, Swarun
dc.contributor.authorAgarwal, Yuvraj
dc.contributor.authorHong, Jason I.
dc.date.accessioned2022-06-14T16:58:03Z
dc.date.available2022-06-14T16:58:03Z
dc.date.issued2022-04-29
dc.descriptionCHI Conference on Human Factors in Computing Systems (CHI ’22), April 29-May 5, 2022, New Orleans, LA, USAen_US
dc.description.abstractIn this paper, we studied people’s smart home privacy-protective behaviors (SH-PPBs), to gain a better understanding of their privacy management do’s and don’ts in this context. We first surveyed 159 participants and elicited 33 unique SH-PPB practices, revealing that users heavily rely on ad hoc approaches at the physical layer (e.g., physical blocking, manual powering off). We also characterized the types of privacy concerns users wanted to address through SH-PPBs, the reasons preventing users from doing SH-PPBs, and privacy features they wished they had to support SH-PPBs. We then storyboarded 11 privacy protection concepts to explore opportunities to better support users’ needs, and asked another 227 participants to criticize and rank these design concepts. Among the 11 concepts, Privacy Diagnostics, which is similar to security diagnostics in anti-virus software, was far preferred over the rest. We also witnessed rich evidence of four important factors in designing SH-PPB tools, as users prefer (1) simple, (2) proactive, (3) preventative solutions that can (4) offer more control.en_US
dc.description.urihttps://dl.acm.org/doi/abs/10.1145/3491102.3517602en_US
dc.format.extent19 pagesen_US
dc.genreconference papers and proceedingsen_US
dc.identifierdoi:10.13016/m2msgt-zigs
dc.identifier.citationHaojian Jin, Boyuan Guo, Rituparna Roychoudhury, Yaxing Yao, Swarun Kumar, Yuvraj Agarwal, and Jason I. Hong. 2022. Exploring the Needs of Users for Supporting Privacy-Protective Behaviors in Smart Homes. In CHI Conference on Human Factors in Computing Systems (CHI '22). Association for Computing Machinery, New York, NY, USA, Article 449, 1–19. https://doi.org/10.1145/3491102.3517602en_US
dc.identifier.urihttps://doi.org/10.1145/3491102.3517602
dc.identifier.urihttp://hdl.handle.net/11603/24915
dc.language.isoen_USen_US
dc.publisherACMen_US
dc.relation.isAvailableAtThe University of Maryland, Baltimore County (UMBC)
dc.relation.ispartofUMBC Information Systems Department Collection
dc.relation.ispartofUMBC Faculty Collection
dc.rightsThis item is likely protected under Title 17 of the U.S. Copyright Law. Unless on a Creative Commons license, for uses protected by Copyright Law, contact the copyright holder or the author.en_US
dc.rightsAttribution 4.0 International (CC BY 4.0)*
dc.rights.urihttps://creativecommons.org/licenses/by/4.0/*
dc.titleExploring the Needs of Users for Supporting Privacy-Protective Behaviors in Smart Homesen_US
dc.typeMoving Imageen_US
dc.typeTexten_US
dcterms.creatorhttps://orcid.org/0000-0002-5759-9793en_US

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