Transcend: Enhancing the Transgender Health Care Experience through Interaction Design

Author/Creator

Author/Creator ORCID

Date

2020-06-20

Type of Work

Department

University of Baltimore. Yale Gordon College of Arts and Sciences

Program

Interaction Design and Information Architecture

Citation of Original Publication

Rights

This item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.

Abstract

Abstract This paper explores what special user research and design considerations are needed to build a website that enhances the health information seeking experience for transgender people. Incorporating themes of trust, credibility, and community identified through interviews and published research from the fields of Information Science, Health Communications, and Interaction Design, this paper serves as an overview of the data discovery, analysis, and design recommendation process of a community-based organization website.