From Artificial to Emotional Intelligence: Integrating Five Types of Intelligence to Achieve Organizational Excellence

dc.contributor.authorWang, Chaojie
dc.contributor.authorHoffman, Fred
dc.contributor.authorLim, Alvi
dc.contributor.authorKwon, Jin
dc.date.accessioned2022-11-11T17:03:17Z
dc.date.available2022-11-11T17:03:17Z
dc.date.issued2019
dc.description.abstractDecision Support Systems have significance, as today firms turn to big data, machine learning, and artificial intelligence to guide strategy development and improve organizational performance. However, technology is not enough; human intelligence is necessary. This paper introduces Artificial Intelligence to the Emotional Intelligence Model, which blends technology and humanity to support strategic decision-making. Such a model builds on the DataInformation-Knowledge-Wisdom hierarchy and knowledge management to integrate five types of intelligence. The consumer electronics retail giant Best Buy is used as a case to illustrate the relevance of the model. The presented framework provides a powerful, mental model to support organizational strategists and business executives.en
dc.description.urihttps://econpapers.repec.org/article/isvjouijm/v_3a8_3ay_3a2019_3ai_3a2_3ap_3a125-144.htmen
dc.format.extent20 pagesen
dc.genrejournal articlesen
dc.identifierdoi:10.13016/m29p8r-bp4i
dc.identifier.citationWang, Chaojie et al. "From Artificial to Emotional Intelligence: Integrating Five Types of Intelligence to Achieve Organizational Excellence." International Journal of Management, Knowledge and Learning 8, no. 2 (2019):125-144. https://econpapers.repec.org/article/isvjouijm/v_3a8_3ay_3a2019_3ai_3a2_3ap_3a125-144.htm.en
dc.identifier.urihttp://hdl.handle.net/11603/26311
dc.language.isoenen
dc.publisherToKnowPressen
dc.relation.isAvailableAtThe University of Maryland, Baltimore County (UMBC)
dc.relation.ispartofUMBC Computer Science and Electrical Engineering Department Collection
dc.relation.ispartofUMBC Faculty Collection
dc.relation.ispartofUMBC Data Science
dc.rightsAttribution-ShareAlike 4.0 International (CC BY-SA 4.0)*
dc.rightsThis item is likely protected under Title 17 of the U.S. Copyright Law. Unless on a Creative Commons license, for uses protected by Copyright Law, contact the copyright holder or the author.en
dc.rights.urihttps://creativecommons.org/licenses/by-sa/4.0/*
dc.titleFrom Artificial to Emotional Intelligence: Integrating Five Types of Intelligence to Achieve Organizational Excellenceen
dc.typeTexten
dcterms.creatorhttps://orcid.org/0000-0001-8521-9420en

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