From Artificial to Emotional Intelligence: Integrating Five Types of Intelligence to Achieve Organizational Excellence
| dc.contributor.author | Wang, Chaojie | |
| dc.contributor.author | Hoffman, Fred | |
| dc.contributor.author | Lim, Alvi | |
| dc.contributor.author | Kwon, Jin | |
| dc.date.accessioned | 2022-11-11T17:03:17Z | |
| dc.date.available | 2022-11-11T17:03:17Z | |
| dc.date.issued | 2019 | |
| dc.description.abstract | Decision Support Systems have significance, as today firms turn to big data, machine learning, and artificial intelligence to guide strategy development and improve organizational performance. However, technology is not enough; human intelligence is necessary. This paper introduces Artificial Intelligence to the Emotional Intelligence Model, which blends technology and humanity to support strategic decision-making. Such a model builds on the DataInformation-Knowledge-Wisdom hierarchy and knowledge management to integrate five types of intelligence. The consumer electronics retail giant Best Buy is used as a case to illustrate the relevance of the model. The presented framework provides a powerful, mental model to support organizational strategists and business executives. | en_US |
| dc.description.uri | https://econpapers.repec.org/article/isvjouijm/v_3a8_3ay_3a2019_3ai_3a2_3ap_3a125-144.htm | en_US |
| dc.format.extent | 20 pages | en_US |
| dc.genre | journal articles | en_US |
| dc.identifier | doi:10.13016/m29p8r-bp4i | |
| dc.identifier.citation | Wang, Chaojie et al. "From Artificial to Emotional Intelligence: Integrating Five Types of Intelligence to Achieve Organizational Excellence." International Journal of Management, Knowledge and Learning 8, no. 2 (2019):125-144. https://econpapers.repec.org/article/isvjouijm/v_3a8_3ay_3a2019_3ai_3a2_3ap_3a125-144.htm. | en_US |
| dc.identifier.uri | http://hdl.handle.net/11603/26311 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | ToKnowPress | en_US |
| dc.relation.isAvailableAt | The University of Maryland, Baltimore County (UMBC) | |
| dc.relation.ispartof | UMBC Computer Science and Electrical Engineering Department Collection | |
| dc.relation.ispartof | UMBC Faculty Collection | |
| dc.relation.ispartof | UMBC Data Science | |
| dc.rights | This item is likely protected under Title 17 of the U.S. Copyright Law. Unless on a Creative Commons license, for uses protected by Copyright Law, contact the copyright holder or the author. | en_US |
| dc.rights | Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) | * |
| dc.rights.uri | https://creativecommons.org/licenses/by-sa/4.0/ | * |
| dc.title | From Artificial to Emotional Intelligence: Integrating Five Types of Intelligence to Achieve Organizational Excellence | en_US |
| dc.type | Text | en_US |
| dcterms.creator | https://orcid.org/0000-0001-8521-9420 | en_US |