Continuity of Care Report

Abstract

In the fall of 2012, the Maryland Health Benefit Exchange (MHBE) convened a stakeholder advisory committee to develop recommendations to promote continuity of care for individuals transitioning between health plans. In response to these recommendations, the Maryland Health Progress Act of 2013 established new statutory continuity of care requirements to advance Maryland’s progress in protecting residents from harmful disruptions in health care services and to promote the reasonable continuity of health care for all individuals who may be transitioning between plans. This law also requires the MHBE, the Maryland Department of Health (MDH), the Maryland Insurance Administration (MIA), and the Maryland Health Care Commission (MHCC) to conduct a study on the implementation and efficacy of the continuity of care requirements. Hilltop conducted the study and drafted the report on behalf of the MHBE.