Designing a Digital Timesheet System for YouthWorks Baltimore
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Type of Work44 leaves
DepartmentYale Gordon College of Arts & Sciences
ProgramInteraction Design and Information Architecture
RightsAttribution-NonCommercial-NoDerivs 3.0 United States
This item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.
Baltimore YouthWorks is a program operated by the Baltimore City Mayor’s Office for Employment Development (MOED). Approximately 8,000 Baltimore City youth, aged 14-21, receive short-term summer employment at minimum wage with local government departments, nonprofits, and businesses. A significant challenge facing the YouthWorks program is an inefficient and outdated timekeeping process. The program seeks to develop a digital timesheet system to pilot with a small group of employment partners to evaluate the viability of a complete shift in payroll processing operations. This project reviewed industry best practices and academic research, along with application of the User Centered Design process to develop a proposed design for the pilot platform.
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