Mainframe and PC Computing in American Cities: Myths and Realities

dc.contributor.authorNorris, Donald
dc.contributor.authorKraemer, Kenneth L.
dc.date.accessioned2023-11-17T21:10:37Z
dc.date.available2023-11-17T21:10:37Z
dc.date.issued1996-12-01
dc.description.abstractHow much can PCs aid city management? This article is based on a 1993 survey that compares computing in cities that use only personal computers (PCs) with computing in cities that use central computer systems. The authors found that claims that PCs would speed up automation of governmental functions were not substantiated. Central system cities were more widely automated, had more widespread use among staff, and were more likely to deploy leading-edge computer technologies than PC-only cities. Moreover, respondents in central cities were positive about computer impacts and satisfied with computing. PC-only cities had an edge over central-system cities in that they reported fewer problems with computers, but the test of statistical significance showed only a weak relationship. The authors argue that PC-only cities' reliance on ad hoc solutions, out-sourcing, or "computer gurus," results in a failure to develop ongoing support capabilities. In contrast, central-system cities have developed and enhanced these capabilities over time, thereby providing greater support for the computing function and a more stable technology platform.
dc.description.urihttps://www.jstor.org/stable/977255
dc.format.extent22 pages
dc.genrejournal articles
dc.genreworking papers
dc.genrepreprints
dc.identifier.citationNorris, Donald F., and Kenneth L. Kraemer. “Mainframe and PC Computing in American Cities: Myths and Realities.” Public Administration Review 56, no. 6 (1996): 568–76. https://doi.org/10.2307/977255.
dc.identifier.urihttps://doi.org/10.2307/977255
dc.identifier.urihttp://hdl.handle.net/11603/30794
dc.language.isoen_US
dc.publisherWiley
dc.relation.isAvailableAtThe University of Maryland, Baltimore County (UMBC)
dc.relation.ispartofUMBC School of Public Policy Collection
dc.relation.ispartofUMBC Faculty Collection
dc.relation.ispartofUMBC Maryland Institute for Policy Analysis & Research (MIPAR)
dc.rightsThis is the pre-peer reviewed version of the following article: Norris, Donald F., and Kenneth L. Kraemer. “Mainframe and PC Computing in American Cities: Myths and Realities.” Public Administration Review 56, no. 6 (1996): 568–76. https://doi.org/10.2307/977255, which has been published in final form at https://doi.org/10.2307/977255. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.
dc.titleMainframe and PC Computing in American Cities: Myths and Realities
dc.typeText
dcterms.creatorhttps://orcid.org/0009-0009-7997-5137

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