A functional and structural diagnosis of online health communities sustainability: A focus on resource richness and site design features

dc.contributor.authorKim, Hyang-Sook
dc.contributor.authorMrotek, Amy
dc.contributor.departmentTowson University. Department of Mass Communicationen_US
dc.date.accessioned2021-12-08T19:01:23Z
dc.date.available2021-12-08T19:01:23Z
dc.date.issued2016-10
dc.description.abstractThe reality of online communities’ under-contribution issues has often been clouded with theoretical rather than real-world insight. The present study aims to neutralize this disparity, through content analysis on 196 health websites and online communities to systematically evaluate their functional and structural interfaces - the ingredients for a thriving online environment. Particular attention is paid to what variables equate to successful site traffic and impressions, ultimately providing suggestions to facilitate and optimize user contribution. While the majority of health websites and online health communities offered users fairly rich information about general health concerns, user environments in online health communities significantly lacked both structural and functional cues to encourage user contribution. External sponsorship could mitigate the discrepancy between the real world situations and academic suggestions.en_US
dc.description.urihttps://doi.org/10.1016/j.chb.2016.05.004en_US
dc.formatapplication/pdf
dc.format.extent20 pagesen_US
dc.genrejournal articlesen_US
dc.identifierdoi:10.13016/m224dt-tknh
dc.identifier.citationKim, H-S. & Mrotek, A. (2016). A functional and structural diagnosis of online health communities sustainability: A focus on resource richness and site design features. Computers in Human Behavior, 63, 362-372. https://doi.org/10.1016/j.chb.2016.05.004en_US
dc.identifier.issn0747-5632
dc.identifier.uri10.1016/j.chb.2016.05.004
dc.identifier.urihttp://hdl.handle.net/11603/23558
dc.language.isoen_USen_US
dc.publisherElsevieren_US
dc.relation.isAvailableAtTowson University
dc.relation.ispartofseriesComputers in Human Behavior;volume 63
dc.subjectOnline community sustainabilityen_US
dc.subjectOnline health community environmenten_US
dc.subjectResource-availability approachen_US
dc.subjectInterface-structure approachen_US
dc.subjectWebsite content analysisen_US
dc.titleA functional and structural diagnosis of online health communities sustainability: A focus on resource richness and site design featuresen_US
dc.typeTexten_US
dcterms.creatorhttps://orcid.org/0000-0002-5650-5505en_US

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