A functional and structural diagnosis of online health communities sustainability: A focus on resource richness and site design features

dc.contributor.authorKim, Hyang-Sook
dc.contributor.authorMrotek, Amy
dc.contributor.departmentTowson University. Department of Mass Communicationen
dc.date.accessioned2021-12-08T19:01:23Z
dc.date.available2021-12-08T19:01:23Z
dc.date.issued2016-10
dc.description.abstractThe reality of online communities’ under-contribution issues has often been clouded with theoretical rather than real-world insight. The present study aims to neutralize this disparity, through content analysis on 196 health websites and online communities to systematically evaluate their functional and structural interfaces - the ingredients for a thriving online environment. Particular attention is paid to what variables equate to successful site traffic and impressions, ultimately providing suggestions to facilitate and optimize user contribution. While the majority of health websites and online health communities offered users fairly rich information about general health concerns, user environments in online health communities significantly lacked both structural and functional cues to encourage user contribution. External sponsorship could mitigate the discrepancy between the real world situations and academic suggestions.en
dc.description.urihttps://doi.org/10.1016/j.chb.2016.05.004en
dc.formatapplication/pdf
dc.format.extent20 pagesen
dc.genrejournal articlesen
dc.identifierdoi:10.13016/m224dt-tknh
dc.identifier.citationKim, H-S. & Mrotek, A. (2016). A functional and structural diagnosis of online health communities sustainability: A focus on resource richness and site design features. Computers in Human Behavior, 63, 362-372. https://doi.org/10.1016/j.chb.2016.05.004en
dc.identifier.issn0747-5632
dc.identifier.uri10.1016/j.chb.2016.05.004
dc.identifier.urihttp://hdl.handle.net/11603/23558
dc.language.isoenen
dc.publisherElsevieren
dc.relation.isAvailableAtTowson University
dc.relation.ispartofseriesComputers in Human Behavior;volume 63
dc.subjectOnline community sustainabilityen
dc.subjectOnline health community environmenten
dc.subjectResource-availability approachen
dc.subjectInterface-structure approachen
dc.subjectWebsite content analysisen
dc.titleA functional and structural diagnosis of online health communities sustainability: A focus on resource richness and site design featuresen
dc.typeTexten
dcterms.creatorhttps://orcid.org/0000-0002-5650-5505en

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