Limited English Proficiency: Managing Beyond the Words in Long-Term Care Settings

dc.contributor.authorMolinari, Carol
dc.contributor.authorMcSweeny-Field, Mary H.
dc.date.accessioned2018-04-03T18:23:14Z
dc.date.available2018-04-03T18:23:14Z
dc.description.abstractMany limited English proficiency (LEP) residents go without the help of interpreters or formal translation services as well as other supportive services in their healthcare interactions. While there are several reasons for this, one key factor is that many healthcare organizations do not know the scope and degree of the communication needs of the LEP consumers they serve. This case focuses on the management dilemmas of an organization serving a diverse clientele without a cultural competency policy to address needs of its LEP clients and staff.en_US
dc.format.extent5 pagesen_US
dc.genrechaptersen_US
dc.identifierdoi:10.13016/M2GQ6R41W
dc.identifier.citationMolinard, C., & McSweeny, H. (2004, January). Limited English Proficiency: Managing Beyond the Words in Long-Term Care Settings [Unpublished book chapter].en_US
dc.identifier.urihttp://hdl.handle.net/11603/7915
dc.language.isoen_USen_US
dc.relation.isAvailableAtUniversity of Baltimore
dc.subjectLimited English Proficiency Residentsen_US
dc.subjectHealthcare Interactionsen_US
dc.subjectLEP Consumersen_US
dc.subjectCommunicationen_US
dc.subjectCultural Competencyen_US
dc.titleLimited English Proficiency: Managing Beyond the Words in Long-Term Care Settingsen_US
dc.typeTexten_US

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