Critical Role of Artificially Intelligent Conversational Chatbot

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2310.20474.pdf (553.5 KB)

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https://arxiv.org/abs/2310.20474

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https://doi.org/10.48550/arXiv.2310.20474
 http://hdl.handle.net/11603/30790

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UMBC Information Systems Department
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2023-10-23

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journal articles
preprints
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Attribution 4.0 International (CC BY 4.0 DEED)

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Abstract

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in traditional searches. ChatGPT's conversational approach makes it comfortable and accessible for finding answers quickly and in an organized manner. However, it is important to note that these chatbots have limitations, especially in terms of providing accurate answers as well as ethical concerns. In this study, we explore various scenarios involving ChatGPT's ethical implications within academic contexts, its limitations, and the potential misuse by specific user groups. To address these challenges, we propose architectural solutions aimed at preventing inappropriate use and promoting responsible AI interactions.