Complex Dynamics: Disability, Assistive Technology, and the LGBTQIA+ Community Center Experience in the United States

Abstract

In this study, we explore the experiences of LGBTQIA+ individuals with disabilities in community centers in the United States, with a focus on the role of assistive technology (AT). Our research addresses three key questions: (1) How do LGBTQIA+ individuals with disabilities navigate intersecting identities in community centers? (2) How do social connections impact AT use in these environments? (3) How do community center norms and structures influence AT use? Through 11 semi-structured interviews, we examine the challenges and barriers faced by people with disabilities, their motivations for visiting centers, the impact of social dynamics, structures, and norms on AT use, and the importance of social connections. To address these challenges and foster lasting change, we offer recommendations for designing more inclusive and affordable AT, nurturing interdependence, and promoting collaboration between LGBTQIA+ community centers and disability organizations.