ERM Ideas & Innovations: The Evolution of E-Resources Management in a Small Academic library – Paraprofessional Staff and Librarian Perspectives

Abstract

Two paraprofessional staff members and their supervising librarian provide perspectives on the effect that a major shift in operational focus had on a small academic library’s acquisitions department. Staff members detail how their jobs changed as well as the challenges they faced when transitioning from a largely print-based operation to one in which working with electronic resources came to comprise the majority of their responsibilities. The supervising librarian addresses some of the managerial challenges present throughout this process, as well as corrective actions taken as informed through engaging staff in regular and frank dialogue.