How library services and collections have been impacted by technological advancements

Abstract

This paper is a literary analysis that explores how library collections and services have evolved since the invention of the internet and how technology has enhanced library services over time as well as projections into the future. While increasing cultural importance is being placed on technology, there are some who have begun to wonder where this shift in values leaves libraries. According to Palfrey (2015), many people today experience feelings of nostalgia when recounting memories of libraries as institutions filled with older librarians constantly shushing patrons, rows of musty smelling books, or even a silent reading room filled with old furniture (p.22). As a result, people have antiquated views of libraries that are simply inaccurate compared to the vast majority of services offered in modern libraries, which are paired with highly skilled librarians. However, libraries today are recognizing the public outcry for modernizing not only the spaces that they utilize, but the services and collections as well. While the digital age has caused some areas of difficulty for libraries, there are many ways that these continued technological advances have greatly improved how we are able to conduct research within libraries and even outside of their walls. Modern libraries are expanding their services to include anything from civic engagement sessions with local representatives to video gaming rooms where teens can learn about coding (Palfrey, 2015, p. 77). The aim of this paper is to argue how technology and the internet have positively impacted libraries today rather than caused them to become obsolete, as well as illustrate some ways that these shifts may change services and collections of libraries in the future. In order to understand the current state of modern libraries, the challenges they face, and why they are important to American society, the history of libraries must be understood.