The need for cybersecurity advocates: not allowing older adults to be left behind

Abstract

Older adults are disproportionately targeted by cyberattacks owing to perceived vulnerabilities among this population. For individuals requiring assistance in addressing or understanding cybersecurity threats, specialized advocacy services may provide critical support. The qualitative study described in this article, explores the experiences of 12 cybersecurity advocates in the United States who work specifically with older adults. The participants engaged in activities aimed at promoting cyber hygiene, mitigating and responding to threats, and educating or representing clients. The findings highlight the motivations, attributes, and practices perceived as most effective in meeting the needs of older adults, as well as the role of technology in facilitating advocacy efforts. The study concludes with recommendations for enhancing advocacy practices and offers insights to inform the development of training materials designed to strengthen cybersecurity advocacy for older adult populations.