Analyzing GDPR compliance in Cloud Services' privacy policies using Textual Fuzzy Interpretive Structural Modeling (TFISM)

dc.contributor.authorRazavisousan, Ronak
dc.contributor.authorJoshi, Karuna
dc.date.accessioned2021-08-06T18:12:25Z
dc.date.available2021-08-06T18:12:25Z
dc.date.issued2021-09-06
dc.descriptionIEEE International Services Computing Conference (SCC) 2021 in IEEE World Congress on Services 2021en_US
dc.description.abstractCloud Service providers must comply with data protection regulations, like European Union (EU) General Data Protection Regulation (GDPR), to ensure their users' personal data security and privacy. Hence, the service privacy policies and terms of service documents refer to the rules it complies with within the data protection regulation. However, these documents contain legalese jargon that requires significant manual effort to parse and confirm compliance. We have developed a novel methodology, Textual Fuzzy Interpretive Structural Modeling (TFISM), that automatically analyzes large textual datasets to identify driving and dependent factors in the dataset. TFISM enhances Interpretive Structural Modeling (ISM) to analyze textual data and integrate it with Artificial Intelligence and Text extraction techniques. Using TFISM, we identified the critical factors in GDPR and compared them with various Cloud Service privacy policies. In this paper, we present the results of this study that identified how different factors are emphasized in GDPR and 224 publicly available service privacy policies. TFISM can be used both by service providers and consumers to automatically analyze how close a service privacy policy aligns with the GDPR.en_US
dc.description.sponsorshipThis research was partially supported by a DoD supplement to the NSF award 1747724, Phase I IUCRC UMBC: Center for Accelerated Real-time Analytics (CARTA). We also thank Mrs. Lavanya Elluri for her professional consultation to select the list of variables and analyzing the results.en_US
dc.description.urihttps://ieeexplore.ieee.org/document/9592430en_US
dc.format.extent10 pagesen_US
dc.genreconference papers and proceedingsen_US
dc.genrepreprintsen_US
dc.identifierdoi:10.13016/m2byjg-ks5a
dc.identifier.citationR. Razavisousan and K. P. Joshi, "Analyzing GDPR compliance in Cloud Services' privacy policies using Textual Fuzzy Interpretive Structural Modeling (TFISM)," 2021 IEEE International Conference on Services Computing (SCC), 2021, pp. 89-98, doi: 10.1109/SCC53864.2021.00021.en_US
dc.identifier.urihttp://hdl.handle.net/11603/22330
dc.identifier.urihttps://doi.org/10.1109/SCC53864.2021.00021
dc.language.isoen_USen_US
dc.publisherIEEEen_US
dc.relation.isAvailableAtThe University of Maryland, Baltimore County (UMBC)
dc.relation.ispartofUMBC Information Systems Department Collection
dc.relation.ispartofUMBC Faculty Collection
dc.relation.ispartofUMBC Student Collection
dc.rights© 2021 IEEE.  Personal use of this material is permitted.  Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
dc.subjectUMBC Ebiquity Research Groupen_US
dc.titleAnalyzing GDPR compliance in Cloud Services' privacy policies using Textual Fuzzy Interpretive Structural Modeling (TFISM)en_US
dc.typeTexten_US
dcterms.creatorhttps://orcid.org/0000-0002-6354-1686en_US

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