Quality of and Attention to Instructions in Telementoring
No Thumbnail Available
Links to Files
Permanent Link
Author/Creator ORCID
Date
2020-10-15
Type of Work
Department
Program
Citation of Original Publication
Azin Semsar, Foad Hannah McGowan, Yuanyuan Feng, Hamid Zahiri, Adrian Park, Andrea Kleinsmith, Helena Mentis. 2020. Quality of and Attention to Instructions in Telementoring. In Proceedings of the ACM on Human-Computer Interaction, Vol. 4, CSCW2, Article 195 (October 2020), 22 pages, https://doi.org/10.1145/3415236
Rights
This item is likely protected under Title 17 of the U.S. Copyright Law. Unless on a Creative Commons license, for uses protected by Copyright Law, contact the copyright holder or the author.
Abstract
There is a long-standing interest in CSCW on distributed instruction - both in how it differs from collocated instruction as well as the design of tools to reduce any deficiencies. In this study, we leveraged the unique environment of laparoscopic surgery to compare the efficacy and mechanism of instruction in a collocated and distributed condition. By implementing the same instructional technology in both conditions, we are able to evaluate the effect of distance on instruction without the confounding variable of medium of instruction. Surprisingly, our findings revealed trainees perceived a higher perceived quality of instruction in the distributed condition. Further investigation suggests that in a distributed learning environment, trainees change their behavior to attend more to the provided instructions resulting in this higher perceived quality of instruction. Finally, we discuss our findings with regards to media compensation theory, and we provide both social and technical insights on how to better support a distributed instructional process.