Effects of Chat-based Interface on User Engagement
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Type of Work58 leaves
DepartmentDivision of Science, Information Arts, and Technologies
ProgramInteraction Design and Information Architecture
RightsAttribution-NonCommercial-NoDerivs 3.0 United States
This item may be protected under Title 17 of the U.S. Copyright Law. It is made available by the University of Baltimore for non-commercial research and educational purposes.
Chat-based User Interfaces (UI) have become popular in transactional applications such as in the finance and news industry. Although this trend has been noted, the effects this has on user engagement have not been well documented. After completing a literature review to better understand the appeal chat-based UI has on users, a result from a theoretical framework will be extrapolated in an attempt to examine how interactivity was affected when translating a traditional game (Neko Atsume) into a chat-based game (The Dog Lover's Yard).
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